Contacts

TRICARE, Medicare Part A & B, and EPIC Users
Select a logo below to go to the respective Web site:

Please refer to the appropriate tab below to find contact information to meet your needs.

General Contacts
Members
Group Leaders
WPS Sales
Providers
Careers at WPS

WPS Web Site Questions

I need help using the WPS Web site.
Email: member@wpsic.com
Phone: 888-915-5477
7:00am - 4:30pm (CST) (M-F)
When you call, please be at your computer with the WPS site on screen.

I would like to report a problem with the WPS Web site.
Phone 888-915-5477
If you are calling after normal business hours and get a voicemail, please leave a message so the person on call can respond to your issue.

I have a general comment or feedback about the WPS Web site.
Please use this form to let us know how we can make your WPS Web site experience as useful and enjoyable as possible.

Please click on a tab above to find contact information on a related topic.

WPS Mailing Address
1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190

WPS Corporate Phone Number:
608-221-4711
Monday - Thursday: 7:00am - 7:00pm (CST)
Friday: 7:00am - 4:30pm (CST)

Map of WPS Madison Campus

Contact Sales
Individual and Group Sales

Questions about using the Web site or how to obtain a claim pass code:

Phone: 888-915-5477. When you call, please be at your computer with the WPS site on screen.
Hours: Monday - Friday, 7:00am - 4:30pm (CST)

Benefits, Claims, or Finding a Doctor

Patient Choice Network Member Services
Phone: 888-915-4160

All other networks:
Phone: 888-915-4001

Send a Privacy-Protected Message
WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, log in to the WPS Member area, or register now if you do not already have an account.

Information about Submitting a Claim
Most health care providers will file claims for you. However, if you need to submit a claim, please write your WPS Member Number (as found on your ID card) on each page of the claim and mail it to "WPS Claims" at our address.

Mail your questions to:
WPS Member Services Administrative Operations
1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190

Note: do not send any confidential information to the below e-mail or fax addresses. If you have a question regarding your private health information, please use the "Send a Privacy-Protected Message" method instead (see above).

Fax Number: 608-223-3626
Email your questions to: member@wpsic.com

Questions about Eligibility & Billing

Phone: 888-915-5618
E-mail: member@wpsic.com
Send a Privacy-Protected Message
WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, log in to your Employer area, or register now if you don't have an account.

Questions About Using the Web Site or Data Dashboard
Call 888-915-5477. When you call, please be at your computer with the WPS site on-screen.
Monday - Friday, 7:00am - 4:30pm (CST)

WPS Individual Sales
208 E. Olin Avenue
P.O. Box 8190
Madison, WI 53713
Phone: 800-236-1448
Fax: 608-226-4740
Email: WPSIndividualSales@wpsic.com

WPS Individual Sales
If you’re looking for information about individual, family, or Medicare supplement coverage, please contact your local WPS agent. Or, get in touch with WPS Individual Sales using the information list at right.

WPS Group Sales
Looking for group health, life, short-term or long-term disability, or dental insurance?
Please contact a WPS Regional Sales Office in your area.

Green Bay, WI
WPS Sales
1088 Springhurst Dr.
Suite B
Green Bay, WI 54304
Phone: 920-617-6370
Toll-Free: 800-950-0117
Fax: 920-617-6389
E-mail:
WPSGreenBaySales@wpsic.com
Map (Google)

Eau Claire, WI
WPS Sales
2519 N. Hillcrest Parkway
Suite 200
P.O. Box 1940
Eau Claire, WI 54702
Phone: 715-835-6167
Toll-Free: 800-950-0118
Fax: 715-835-1013
E-mail: WPSEauClaireSales@wpsic.com
Map (MapQuest)

Madison, WI
WPS Sales
208 E. Olin Avenue
P.O. Box 8190
Madison, WI 53713
Phone: 608-223-2960
Toll-Free: 800-268-0048
Fax: 608-223-2979
E-mail: WPSMadisonSales@wpsic.com

Map (MapQuest)

Milwaukee, WI
WPS Sales
111 W. Pleasant Street
Suite 110
Milwaukee, WI 53212
Phone: 414-224-3900
Toll-Free: 800-861-5442
Fax: 414-224-3901
E-mail: WPSMilwaukeeSales@wpsic.com
Map (MapQuest)

Wausau, WI
WPS Sales
1800 Westwood Center Blvd.
Suite 200
Wausau WI, 54401
Toll-Free: 866-357-3011
Fax: 715-843-1964
E-mail: WPSWausauSales@wpsic.com

Corporate
WPS Corporate Sales
1717 W. Broadway
P.O. Box 8190
Madison, WI 53713

Claim Status and Eligibility Options

Log in to your provider area to use your
Claim Look Up System.
Or contact us at 800-765-4977.

Questions on iExchange
Contact WPS at 800-333-5003 and ask to speak to an iExchange Representative.

Medicare Part A & B Providers
Please refer to the WPS Medicare Part A & B Web site.

Provider Service Hours of Operation
Monday - Thursday, 7:00am - 10:00pm (CST)
Friday, 7:00am - 4:30pm (CST)
Saturday, 8:00am - 12:00pm (CST)

Problems Using the Web Site
Contact the EDI Help Desk
800-782-2680 (press #2)
Monday - Friday, 8:00am - 7:30pm (CST)

Electronic Data Interchange (EDI) - Find important information about submitting claims electronically.

Positions Outside of Wisconsin

Positions in Bloomington, MN
Employee Relations Recruiting
8120 Penn Avenue South
Bloomington, MN 55431
Fax: 952-885-2895
E-mail: nola.froehle@wpsic.com

Positions in Chicago & Marion, IL
Employee Relations Recruiting
912 N. Pentecost Drive
Marion, IL 62952
Fax: 618-998-5195
E-mail: daina.thome@wpsic.com

Positions in Omaha, NE
Employee Relations Recruiting
3333 Farnam Street
Omaha, NE 68131
Fax: 402-351-1312
E-mail: richard.duncan@wpsic.com

Wisconsin Positions

Professional Positions
Professional Recruiting
1751 W. Broadway
Madison, WI 53713
Fax: 608-223-5838
E-mail: jobinfo@wpsic.com
Map of WPS Madison Campus

Hourly Positions at
Madison Corp Plaza Location
Employee Relations Recruiting
313 Blettner Blvd
Madison, WI 53714
Fax: 608-301-2200
E-mail: kris.kuyper@wpsic.com
Map of WPS Madison Campus

Hourly Positions in Madison
Employee Relations Recruiting
1707 W. Broadway
Madison, WI 53713
Fax: 608-221-6889
E-mail: april.wikel@wpsic.com
Map of WPS Madison Campus

Hourly Positions in Wausau
Employee Relations Recruiting
Westwood Conference Center
Suite 200
1800 Westwood Center Blvd.
Wausau, WI 54401
Fax: 715-843-8559
E-mail: robbyn.merriam@wpsic.com

WPS Home Contact Us Find a Doctor
TRICARE, Medicare Part A & B, and EPIC Users Select a logo below to go to the respective Web site: Contacts Please refer to the appropriate tab below to find contact information to meet your needs. General Contacts Members Group Leaders WPS Sales Providers Careers at WPS General WPS Contact Information WPS Web Site Questions I need help using the WPS Web site. Email: member@wpsic.com Phone: 888-915-5477 7:00am - 4:30pm (CST) (M-F) When you call, please be at your computer with the WPS site on screen. I would like to report a problem with the WPS Web site. Phone 888-915-5477 If you are calling after normal business hours and get a voicemail, please leave a message so the person on call can respond to your issue. I have a general comment or feedback about the WPS Web site. Please use this form to let us know how we can make your WPS Web site experience as useful and enjoyable as possible. Please click on a tab above to find contact information on a related topic. WPS Mailing Address 1717 W. Broadway P.O. Box 8190 Madison, WI 53708-8190 WPS Corporate Phone Number: 608-221-4711 Monday - Thursday: 7:00am - 7:00pm (CST) Friday: 7:00am - 4:30pm (CST) Map of WPS Madison Campus Contact Sales Individual and Group Sales Member Contacts Questions about using the Web site or how to obtain a claim pass code: Phone: 888-915-5477. When you call, please be at your computer with the WPS site on screen. Hours: Monday - Friday, 7:00am - 4:30pm (CST) Benefits, Claims, or Finding a Doctor Patient Choice Network Member Services Phone: 888-915-4160 All other networks: Phone: 888-915-4001 Send a Privacy-Protected Message WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, log in to the WPS Member area, or register now if you do not already have an account. Information about Submitting a Claim Most health care providers will file claims for you. However, if you need to submit a claim, please write your WPS Member Number (as found on your ID card) on each page of the claim and mail it to "WPS Claims" at our address. Mail your questions to: WPS Member Services Administrative Operations 1717 W. Broadway P.O. Box 8190 Madison, WI 53708-8190 Note: do not send any confidential information to the below e-mail or fax addresses. If you have a question regarding your private health information, please use the "Send a Privacy-Protected Message" method instead (see above). Fax Number: 608-223-3626 Email your questions to: member@wpsic.com Group Leaders & Businesses Questions about Eligibility & Billing Phone: 888-915-5618 E-mail: member@wpsic.com Send a Privacy-Protected Message WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, log in to your Employer area, or register now if you don't have an account. Questions About Using the Web Site or Data Dashboard Call 888-915-5477. When you call, please be at your computer with the WPS site on-screen. Monday - Friday, 7:00am - 4:30pm (CST) WPS Sales WPS Individual Sales 208 E. Olin Avenue P.O. Box 8190 Madison, WI 53713 Phone: 800-236-1448 Fax: 608-226-4740 Email: WPSIndividualSales@wpsic.com WPS Individual Sales If you’re looking for information about individual, family, or Medicare supplement coverage, please contact your local WPS agent. Or, get in touch with WPS Individual Sales using the information list at right. WPS Group Sales Looking for group health, life, short-term or long-term disability, or dental insurance? Please contact a WPS Regional Sales Office in your area. Green Bay, WI WPS Sales 1088 Springhurst Dr. Suite B Green Bay, WI 54304 Phone: 920-617-6370 Toll-Free: 800-950-0117 Fax: 920-617-6389 E-mail: WPSGreenBaySales@wpsic.com Map (Google) Eau Claire, WI WPS Sales 2519 N. Hillcrest Parkway Suite 200 P.O. Box 1940 Eau Claire, WI 54702 Phone: 715-835-6167 Toll-Free: 800-950-0118 Fax: 715-835-1013 E-mail: WPSEauClaireSales@wpsic.com Map (MapQuest) Madison, WI WPS Sales 208 E. Olin Avenue P.O. Box 8190 Madison, WI 53713 Phone: 608-223-2960 Toll-Free: 800-268-0048 Fax: 608-223-2979 E-mail: WPSMadisonSales@wpsic.com Map (MapQuest) Milwaukee, WI WPS Sales 111 W. Pleasant Street Suite 110 Milwaukee, WI 53212 Phone: 414-224-3900 Toll-Free: 800-861-5442 Fax: 414-224-3901 E-mail: WPSMilwaukeeSales@wpsic.com Map (MapQuest) Wausau, WI WPS Sales 1800 Westwood Center Blvd. Suite 200 Wausau WI, 54401 Toll-Free: 866-357-3011 Fax: 715-843-1964 E-mail: WPSWausauSales@wpsic.com Corporate WPS Corporate Sales 1717 W. Broadway P.O. Box 8190 Madison, WI 53713 Health Care Providers Claim Status and Eligibility Options Log in to your provider area to use your Claim Look Up System. Or contact us at 800-765-4977. Questions on iExchange Contact WPS at 800-333-5003 and ask to speak to an iExchange Representative. Medicare Part A & B Providers Please refer to the WPS Medicare Part A & B Web site. Provider Service Hours of Operation Monday - Thursday, 7:00am - 10:00pm (CST) Friday, 7:00am - 4:30pm (CST) Saturday, 8:00am - 12:00pm (CST) Problems Using the Web Site Contact the EDI Help Desk 800-782-2680 (press #2) Monday - Friday, 8:00am - 7:30pm (CST) Electronic Data Interchange (EDI) - Find important information about submitting claims electronically. Careers Contact Information Positions Outside of Wisconsin Positions in Bloomington, MN Employee Relations Recruiting 8120 Penn Avenue South Bloomington, MN 55431 Fax: 952-885-2895 E-mail: nola.froehle@wpsic.com Positions in Chicago & Marion, IL Employee Relations Recruiting 912 N. Pentecost Drive Marion, IL 62952 Fax: 618-998-5195 E-mail: daina.thome@wpsic.com Positions in Omaha, NE Employee Relations Recruiting 3333 Farnam Street Omaha, NE 68131 Fax: 402-351-1312 E-mail: richard.duncan@wpsic.com Wisconsin Positions Professional Positions Professional Recruiting 1751 W. Broadway Madison, WI 53713 Fax: 608-223-5838 E-mail: jobinfo@wpsic.com Map of WPS Madison Campus Hourly Positions at Madison Corp Plaza Location Employee Relations Recruiting 313 Blettner Blvd Madison, WI 53714 Fax: 608-301-2200 E-mail: kris.kuyper@wpsic.com Map of WPS Madison Campus Hourly Positions in Madison Employee Relations Recruiting 1707 W. Broadway Madison, WI 53713 Fax: 608-221-6889 E-mail: april.wikel@wpsic.com Map of WPS Madison Campus Hourly Positions in Wausau Employee Relations Recruiting Westwood Conference Center Suite 200 1800 Westwood Center Blvd. Wausau, WI 54401 Fax: 715-843-8559 E-mail: robbyn.merriam@wpsic.com

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