I need help using the WPS Web site.
Email: member@wpsic.com
Phone: 888-915-5477
7:00am - 4:30pm (CST) (M-F)
When you call, please be at your computer with the WPS site on screen.
I would like to report a problem with the WPS Web site.
Phone 888-915-5477
If you are calling after normal business hours and get a voicemail, please leave a message so the person on call can respond to your issue.
I have a general comment or feedback about the WPS Web site.
Please use this form to let us know how we can make your WPS Web
site experience as useful and enjoyable as possible.
WPS Mailing Address
1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
WPS Fax Number:
608-223-3626
General Hours of Operation:
Monday - Thursday: 7:00am - 7:00pm (CST)
Friday: 7:00am - 4:30pm (CST)
Questions about using the Web site or how to obtain a claim pass code:
Phone: 888-915-5477.When you call, please be at your computer with the WPS site on screen. Hours: Monday - Friday, 7:00am - 4:30pm (CST)
Benefits, Claims, or Finding a Doctor
Patient Choice Network Member Services Phone: 888-915-4160
All other networks: Phone: 888-915-4001
Send a Privacy-Protected Message
WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, login or if you do not already have an account, register now.
Information about Submitting a Claim
Most health care providers will file claims for you. However, if you need to submit a claim, please write your WPS Member Number (as found on your ID card) on each page of the claim and mail it to "WPS Claims" at our address.
Mail your questions to:
WPS Member Services Administrative Operations
1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
Email your questions to: member@wpsic.com Note: you should not send any confidential information to the above e-mail address. If you have a question regarding your private health information, please use the "Send a Privacy-Protected Message" method instead (see above).
Send a Privacy-Protected Message
WPS offers a secure way for you to post personal questions (including health-related questions) via the Web site. You will receive our response to your questions in one day. To access Secure Messaging, login or if you do not already have an account, register.
Questions About Using the Web Site or Data Dashboard
Call 888-915-5477. When you call, please be at your computer with the WPS site on screen.
Monday - Friday, 7:00am - 4:30pm (CST)
WPS Individual Sales
208 E. Olin Avenue
P.O. Box 8190
Madison, WI 53713 Phone: 800-236-1448 Fax: 608-226-4740 Email:WPSIndividualSales@wpsic.com
WPS Individual Sales
If you are an individual seeking information about individual, family, or Medicare Supplement health insurance plans for yourself or a family member, please contact your local WPS agent or use the contact information to the right.
WPS Group Sales
If you are a business of 2 or more people and are looking for Health, Life, STD, LTD, or Dental insurance, please contact the Regional office that is closest to you:
Appleton, WI
WPS Sales
1500 N. Casaloma Dr.
Suite 202
P.O. Box 7216
Appleton, WI 54912-7216
Phone: 920-735-6380
Phone: 800-950-0117
Fax: 920-735-6390
E-mail: WPSAppletonSales@wpsic.com Map (MapQuest)
Eau Claire, WI
WPS Sales
2519 N. Hillcrest Parkway
Suite 200
P.O. Box 1940
Eau Claire, WI 54702
Phone: 715-835-6167
Phone: 800-950-0118
Fax: 715-835-1013
E-mail: WPSEauClaireSales@wpsic.com Map (MapQuest)
Madison, WI
WPS Sales
208 E. Olin Avenue
P.O. Box 8190
Madison, WI 53713
Phone: 608-223-2960
Phone: 800-268-0048
Fax: 608-223-2979
E-mail: WPSMadisonSales@wpsic.com Map (MapQuest)
Milwaukee, WI
WPS Sales
111 W. Pleasant Street
Suite 110
Milwaukee, WI 53212
Phone: 414-224-3900
Phone: 800-861-5442
Fax: 414-224-3901
E-mail: WPSMilwaukeeSales@wpsic.com Map (MapQuest)
Wausau, WI
WPS Sales
1800 Westwood Center Blvd.
Suite 200
Wausau WI, 54401
Phone: 866-357-3011
Fax: 715-843-1964
E-mail: WPSWausauSales@wpsic.com
Corporate
WPS Corporate Sales
1717 W. Broadway
P.O. Box 8190
Madison, WI 53713
E-mail: WPSCorporateSales@wpsic.com
Careers Contact Information
Positions Outside of Wisconsin
Positions in Bloomington, MN
Employee Relations Recruiting
8120 Penn Avenue South
Bloomington, MN 55431
Fax: 952-885-2895
E-mail: nola.froehle@wpsic.com
Positions in Chicago & Marion, IL
Employee Relations Recruiting
912 N. Pentecost Drive
Marion, IL 62952
Fax: 618-998-5195
E-mail: daina.thome@wpsic.com
Positions in Omaha, NE
Employee Relations Recruiting
3333 Farnam Street
Omaha, NE 68131
Fax: 402-351-1312
E-mail: jennifer.schultz@wpsic.com
Hourly Positions at
Madison Corp Plaza Location
Employee Relations Recruiting
313 Blettner Blvd
Madison, WI 53714
Fax: 608-301-2200
E-mail: kris.kuyper@wpsic.com Map of WPS Madison Campus