WPS Health Insurance

Contact Member Services

For help with benefits, plan changes, claims, or finding a doctor:

Toll-free: 1-888-915-4001*
Monday–Thursday: 7:00 a.m.–5:00 p.m.(CT)
Friday: 8:00 a.m.–4:30 p.m. (CT)

*If you are a member with the Patient Choice network, please call toll-free: 1-888-915-4160

Information about Submitting a Claim

Most health care providers will file claims for you. However, if you need to submit a claim, please write your WPS Member Number (as found on your ID card) on each page of the claim and mail it to "WPS Claims" at our address.

Mail your questions to:
WPS Member Services Administrative Operations
1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190

Note: do not send any confidential information to the below fax address. If you have a question regarding your private health information, please use the "Send a Privacy-Protected Message" method instead (see below).

Fax Number:
1-608-223-3626

Send a Privacy-Protected Message

WPS offers a secure way for you to post personal questions (including health-related questions) in your secure account area. You will receive our response to your questions within one business day. To access Secure Messaging, log in to the WPS Member area, or register now if you do not already have an account.

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