Contact Provider Services

Provider Service Hours of Operation

Monday–Thursday, 7:00 a.m.–10:00 p.m. (CT)
Friday, 7:00 a.m.–4:30 p.m. (CT)
Saturday, 8:00 a.m.–12:00 p.m. (CT)

Problems Using the WPS EDI Website

Contact the EDI Help Desk toll-free
1-800-782-2680 (press #2)
Monday–Friday, 8:00 a.m.–4:30 p.m. (CT)

Electronic Data Interchange (EDI)
Find important information about submitting claims electronically.

Claim Status and Eligibility Options

• Log in to your provider area to use your Claim Look Up System.
• Or contact us toll-free at 1-800-765-4977.

Questions on iExchange

Contact WPS toll-free at 1-800-333-5003 and ask to speak to an iExchange Representative.

Medicare Part A & B Providers

Please refer to the WPS Medicare Part A & B website.