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NOTE: THIS ELECTRONIC CLAIM SUBMISSION SOFTWARE INFORMATION IS FOR PC-ACE PRO32 DISTRIBUTED
ONLY BY WPS HEALTH INSURANCE. DO NOT PERFORM THE UPGRADE IF YOU ARE USING PC-ACE FROM AN
INSURANCE CARRIER OTHER THAN WPS. IF YOU HAVE AN OLDER PC-ACE VERSION AND THE PC-ACE PRO32
WAS DISTRIBUTED BY WPS YOU CAN PROCEED WITH THE UPGRADE TO VERSION 1.94 OF THE SOFTWARE.
Please complete the following steps to initiate and secure your PC-Ace Pro32 software
upgrade as soon as possible:
Step 1
Step 2
The ‘File Download’ box will appear

a) Select ‘Open’ if you wish to perform the upgrade now, while on-line.
b) Select ‘Save’ if you wish to save the file, pcaceup.exe, to your hard (C:)
drive and run the upgrade at a later time. When you are ready to perform the upgrade, locate
the file pcaceup.exe in your hard drive and double click on the file to execute the upgrade
program.
Step 3
A pop-up box will appear that acknowledges the PC-Ace Pro32 Claims Processing System Wise
Installation Wizard has been initialized.

Step 4
You will be asked to enter a password to continue. Enter wpsedi1 in
the password field.

Step 5
You will see a ‘Backup Reminder’ box, if you have not yet done a backup click ‘yes’ to
start a backup of your PC-Ace databases.

Step 6
Review the ‘Welcome’ information and follow the suggested actions. When you
are ready to continue, click the ‘Next’
button.

Step 7
Click the ‘Next’ button to continue with the upgrade.

Step 8
Click the ‘Next’ button to continue with the upgrade.

Step 9
Upon successful completion of the upgrade you will see the ‘Update Complete’ pop-up
box. Click ‘Finish.’

Step 10
The last notice is a ‘Backup Reminder’, be sure to run another backup
after you have completed this upgrade. Click ‘Ok’ to exit.

View Your New Users Guide
Click on your applicable User Guide to view it in PDF format. The User Guide(s) can be
printed for your future reference:
We strongly encourage you to initiate your upgrade to Version 1.94of PC-Ace Pro32 as soon
as possible. Support for your current version will be phased out shortly. Also, be sure
to download the new PC-Ace Pro32 Users Guide with updated information regarding Version
1.94.
If you have any questions regarding the PC-Ace Pro32 upgrade or software please contact
your WPS Electronic Data Services department.
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Medicare Part B
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WI/IL/MI
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(877) 567-7261
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Minnesota
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(952) 885-2811
(952) 885-2881
(952) 885-2882
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MAC J5
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(866) 503-9670
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TRICARE and/or WPS Commercial
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(800) 782-2680 option #2
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Sincerely,
WPS Electronic Data Services
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