WPS Health Insurance

EDI Tools & Software

Password Requirements for WPS Community Manager, Gateway Express, and MFT

To meet WPS corporate and federal security mandates, the following password policies are in place:

  • Passwords expire every 60 days
  • All passwords must be at least 9 characters.
  • All passwords must contain at least one UPPER CASE letter.
  • All passwords must contain at least one lower case letter.
  • A All passwords must contain at least one number.
  • All passwords must contain at least one special character (,!@#$%^&*()_+|~-=\`{}[]:";'<>?,./)
  • You must change your password before it expires.
  • Passwords cannot be changed more than one time within a 24 hour period.
  • 24 passwords are ‘remembered’ and cannot be reused until 24 others have been utilized.
  • Account is locked after 3 unsuccessful login attempts within 60 minutes. The account will remain locked for 180 minutes.

Password Requirements for the EDI Bulletin Board System and Medicare EDI Gateway

To meet WPS corporate and federal security mandates, the following password policies are in place:

  • Minimum password length will now be 9 characters.
  • Passwords must include one special character. Special characters are characters appearing on your keyboard that are neither alpha nor numeric.
  • Passwords may not include dictionary words, names or user IDs.
  • A minimum of 4 password characters must be changed whenever passwords are changed.
  • Maximum password age will now be 60 days. WPS EDI systems will require a password change after 60 days.
  • Account is locked after 3 unsuccessful login attempts within 60 minutes. The account will remain locked for 180 minutes.

If you have any questions regarding WPS EDI password requirements, please contact the EDI Help Desk.

WPS Community Manager

WPS Community Manager allows your office to self-register for EDI as well as to self-manage your account details.  Once registered you will have the ability to assign additional users from your corporation, add or change contact names, email addresses, and reset passwords.  Your account will also allow you to determine which transactions you’ll be submitting and/or receiving, and for which WPS lines of business.

WPS Gateway Express

WPS Gateway Express allows your office to transmit and receive EDI data over a secure connection. WPS Gateway Express allows you to view your EDI transaction history, including which claim files you’ve previously submitted and which electronic remittance files you’ve previously received.

Managed File Transfer (MFT)

The WPS Health Solutions Managed File Transfer (MFT) product is a web based application that will be used for uploading agreements and required legal documents, such as an EDI Enrollment Agreement, to WPS Health Solutions.

EDI Bulletin Board System

WPS is currently using the EDI Bulletin Board System (BBS) to receive your electronic claims using asynchronous telecommunications. The BBS also allows you to receive reports from WPS, view messages on various BBS forums, send email to WPS Electronic Data Services staff, and download documents pertaining to Electronic Data Interchange (EDI).

Secure-EDI (MOVEit DMZ)

The WPS Secure EDI Website, also referred to as MOVEit DMZ software. Secure EDI allows for secure transfer of information for EDI trading partners (WPS Health Insurance, WPS Military and Veterans Health and Arise Health Plan) via a Network Service Vendor (NSV) directly to WPS. A web browser-based interface provides our customers with an easy to use, graphical interface to assist in the upload and download of files. For users who would like to script their files transfers, an SSH FTP client will be required. An SSH Client is NOT provided or recommended by WPS. WPS does not provide technical support to SSH FTP users. Read the WPS Secure-edi user guide for more information

Medicare EDI Gateway

The Medicare EDI Gateway allows for secure transfer of information for WPS Government Health Administrators trading partners via a Network Service Vendor (NSV) or over the secure AGNS network directly to WPS. A web browser-based interface provides our customers with an easy to use, graphical interface to assist in the upload and download of files. For users who would like to script their files transfers, an SSH FTP client will be required. An SSH Client is NOT provided or recommended by WPS. WPS does not provide technical support to SSH FTP users. Read the Medicare EDI Gateway user guide for more information.

PC-Ace Pro32

PC-Ace Pro32 is a "stand alone" software package that creates a patient database and allows your office to electronically submit most WPSHI, J5 National Part A, MAC J5, MAC J8 and TRICARE claims electronically.

MREP and PCPrint Software

PC Print 4.3.0 and later versions, are not compatible with Windows XP. Windows XP end of life was April 8, 2014. Part A providers using Windows XP should continue to use version 4.2.6 of PC Print until they are able to upgrade to a newer version of Windows. PC Print 4.3.0 and later versions display the English descriptions for the claim adjustment reason codes (CARCs), remittance advice remark codes (RARCs) and Group codes at the claim and line levels as well as indicating the appropriate Council for Affordable Quality Healthcare Committee on Operating Rules For Information Exchange (CAQH CORE) business scenario. PC Print version 4.2.6 displays the CARC, RARC and group codes, but the English descriptors and CAQH CORE business scenarios for these codes will not be displayed. Part A providers that have Windows XP will still need to refer to the Washington Publishing Company website to get the English descriptors for these codes and the CAQH CORE website to get the CORE Code Combination business scenarios.

You will need to go to your Control Panel and remove the previous version of PCPrint before installing the 5.1.8 version of the program.