A CMS Medicare Contractor

Contact WPS Medicare!

You may use this form to contact us with a question; however, if your question requires immediate attention, please contact our Provider Contact Center by telephone.

WPS continually strives to address inquiries submitted electronically through our "Contact Us" Website as quickly as possible. Per the Internet Only Manual (IOM), the Centers for Medicare & Medicaid Services (CMS) allows contractors up to 45 business days to respond to inquiries received via postal or electronic mail. Although our staff responds to the majority of inquiries sooner than CMS requires, questions that are more complex in nature or those that address multiple issues may take up to 45 days to receive responses. Thank you for your patience in allowing the full 45 business days before resubmitting a question.

Please remember, if your question regards a specific claim, do not include any individually identifiable health information (i.e. Health Insurance Claim (HIC) numbers). You may include an internal Claim Number (ICN), however. See our Privacy Policy on this site for further explanation

We also value your opinion, so feel free to tell us what you think of the Website and how we can improve it by clicking here to access our Website Feedback Survey.

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By submitting your e-mail address, you are allowing WPS to send this e-mail address information on Medicare rules, regulations, and current seminars. WPS is the only entity that will use this address. If you do not want to receive this information, please follow the dis-enrollment directions within your first e-mail or let us know within your submission.


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 J5 Part A MAC
    Iowa                          Kansas                       Missouri                     Nebraska

 J5 Part B MAC
    Iowa                          Kansas                       Missouri Eastern (formerly Pinnacle)
    Missouri Western (formerly Wheatlands)      Nebraska

Part A Legacy Former Mutual of Omaha
    Part A Legacy

 Part B Legacy
    Illinois                          Michigan                       Minnesota                     Wisconsin
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ALERT: E-mails cannot contain beneficiary Personal Health Information such as Medicare numbers, Social Security Numbers or Dates-Of-Birth. The "Contact Us" portion of our website is NOT secure for this type of information.


Providers, please make reference to an ICN claim number for specific issues. Beneficiaries, you need to call 1-800-MEDICARE for Customer Service assistance with your specific concerns.