Duplicate Remittance Advice Requests - Part A

Home MAC Provider Self-Service Duplicate Remittance Part A

Providers that need to obtain a duplicate remittance advice have the following options for obtaining duplicate electronic or paper copies:

  1. Providers that receive their remittance advice electronically (ERA) should contact the Medicare Systems Area and request a duplicate electronic copy of their ERA. Requests can be made by calling 866-503-9670

    2. Providers that receive a paper remittance advice should mail their requests for duplicate remittance advices to the following address:

    WPS Medicare Part A
    General Correspondence
    PO BOX 8799
    Madison, WI 53708 - 8799

  2. Requests mailed must contain the following information:
    1. Provider number
    2. Provider name
    3. Requestor's name
    4. Provider's phone number
    5. RA date

We are not able to fax the requested RA back to providers. It will be mailed to the Remittance Advice (RA) address within the Fiscal Intermediary Standard System (FISS). CMS regulations allow contractors 45 business days to respond to written inquiries. Depending on current workloads, your request may be handled sooner.

Page Last Updated: Tuesday, 15-Jul-2008 10:39:02 CDT