Attention Former Mutual of Omaha Providers (Now Serviced by WPS Medicare) Located in California, Nevada, and Hawaii

Effective April 19, 2010, most WPS Medicare providers located in California, Nevada, Hawaii, Guam, American Samoa, and the Northern Mariana Islands will transition to Palmetto GBA for all:

  • Claims Processing
  • Provider Enrollment activities
  • Customer Service via the Provider Contact Center
  • Redetermination requests (first-level appeals)
  • Education needs of the Provider Community

This change is being made at the direction of the Centers for Medicare & Medicaid Services (CMS), and is consistent with a regulation which requires that most providers be assigned to Medicare Administrative Contractors based on their geographic location.

WPS Medicare is actively coordinating the transition with Palmetto GBA, and will make every effort to ensure that providers continue to receive quality Medicare services during the transition period.

Please refer to Palmetto GBA external linkfor more transition information.

Page Last Updated: Friday, 06-Nov-2009 14:11:35 CST