Website FAQs: Troubleshooting Problems
- 1. What do I do if the blue left hand navigation bar covers text within the middle of a Web page?
- 2. How do I open a document that has the following graphic next to it?
1. What do I do if the blue left-hand navigation bar covers text within the middle of a Web page?
If you encounter a page where the text is not visible, please verify your screen text is set to Medium (select "View," "Text Size," then "Medium") and that your screen resolution is set to 1024 x 768 (from the start menu, select "Settings," "Control Panel," then "Change the Screen Resolution.") Information about the best settings for the WPS Medicare Website is available at http://www.wpsmedicare.com/hints.pdf .
2. How do I open a document that has the following graphic next to it?
The following graphic indicates that the document is available in Portable Document Format (PDF). To open PDF documents, you need to install Adobe Acrobat to your computer. To download this free software please visit Adobe's Website at: http://get.adobe.com/reader/ 
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Page Last Updated: Wednesday, 17-Feb-2010 14:29:09 CST
