Self-Service - the WPS Medicare Website
This is the second in a series of articles about Self-Service Technology. The article today will focus on WPS Medicare's Website: http://www.wpsmedicare.com
The WPS Medicare Website is the place to look for information about the following:
- Policy
- Active and Draft
- Fees
- Physician and Specialty
- Education
- Face to Face, Teleconferences, Articles, Webinars
- Medicare Areas
- Medicare Departments: Appeals, Customer Service, Financial, etc.
- Publications
- News and alerts, monthly newsletters, and news archives
- Self-Service
- Resources for providers
Policy
Providers can locate links to the active policies, which govern WPS Medicare coverage. The policy section also contains links to draft policies, which are under consideration. This section also explains how to comment on a policy.
Fees
This part of the Website contains the fee schedules listing the Medicare allowed amount for various services. The following fees are located on the WPS Medicare Website:
- Physician
- Ambulance (link to CMS Website)
- Ambulatory Surgery Center (link to CMS Website)
- Anesthesia
- Carrier-Priced Codes
- Drug Pricing (link to CMS Website)
- Durable Medical Equipment (link to CMS Website)
- Labs (link to CMS Website)
- Prior years pricing
Education
Under the education tab, you will find information about:
- Computer-Based Trainings (recorded audiovisual and/or slide shows)
- Education material from previous events (recording of previous teleconferences, follow-up articles, etc.)
- Education Schedule for live events including teleconference, face-to-face, and Webinars
- Modifiers
- New Providers
- Provider Outreach and Education Advisory Group (POE AG)
- Provider types information by provider specialty or service type
- How to contact the Provider Outreach and Education department regarding training
Medicare Areas
The section contains information from the different departments within WPS Medicare including forms, articles, and contact information. The following departments are highlighted:
- Appeals
- Claims
- Customer Service
- Electronic Data Interchange (EDI)
- Enrollment
- Financial
- Fraud and Abuse
- Medical Review (MR)/Comprehensive Error Rate Testing (CERT)
- Medicare Secondary Payer (MSP)
Publications
This area is designed to house news and articles previously published on the home page. Each month the WPS Medicare newsletter, called the Communiqué, is published here. Lastly, a link to the CMS Website Medicare Learning Network Matters articles is listed.
Self-service
This section highlights different resources for providers own use. The section contains information on:
- The "CMS Secure Net Access Portal (C-SNAP)" allows providers to obtain patient eligibility and claims status information online. Another article will focus on this resource.
- "CMS Resources" is a quick reference list for finding information on the CMS Website or the Federal agencies that oversee Medicare.
- "Contact Information" is a list of all WPS Medicare contact numbers and addresses.
- "Frequently Asked Questions (FAQ)" contains important information about a variety of topics. Be sure to check this area of the Website.
- A variety of other resources.
Searching
Lastly, don't forget about the search function. This function is designed to help providers find the information they are looking without navigating through the Website using the tabs. The search function is located directly below the word "Medicare" within the red box at the top of the page. You can use this function to search all of the WPS Medicare Website or just a selected area by using the drop down list directly to the left of the search box.
Please be sure to review the WPS Medicare Website on a regular basis as information is added weekly. The Website is our number one tool for communicating with the provider community.
Page Last Updated: Thursday, 18-Mar-2010 05:54:32 CDT
