Self-Service
The Centers for Medicare and Medicaid services continually encourages contractors to have providers and their staff use self-service tools. WPS Medicare continues to strive to develop and improve our self-services to decrease providers cost and time spent contacting WPS Medicare.
- WPS Medicare Part B Department and Self Service Technology Guidebook
- Which WPS Medicare Part B Department Should I Contact?
What are Self-Service Tools?
Self-service tools are a way for providers to access Medicare information and education 24 hours a day, 7 days a week, at a time most suitable to their schedule and at their own pace. The tools allow the user quick and easy access to the most current Medicare information.
Advantages to Self-Service Tools
- Not limited on the time and number of inquiries allowed.
- Available when you are ready to have your questions answered.
- No wait, or hold time.
- Easy answer for non-complex issues
- Multiple users at one time
- Most current information available
Self-Service Series
- Self-Service
- Self-Service - The WPS Medicare Website
- Self-Service - The Centers for Medicare & Medicaid Services (CMS) Website
- Self-Service - CMS Secure Network Access Portal (C-SNAP) (01/12/09)
- Self-Service - Beneficiary Website (01/05/09)
- Self-Service - Medicare Remit Easy Print (MREP) Software (01/26/09)
- Self-Service - Interactive Voice Response (IVR) System (02/04/09)
- Self-Service - Computer Based Trainings (CBT) (02/09/09)
- Self-Service - Communiqué (02/16/09)
- Self-Service - eNews Listserv (03/24/09)
- Self-Service - CMS Medicare Learning Network (MLN) (03/24/09)
Page Last Updated: Friday, 06-Nov-2009 14:16:21 CST
