When making decisions about the medical attention you need, use your best judgment and take advantage of available health and wellness resources.
Talk to Your Doctor
Calling your primary care physician to describe your symptoms is always a good first step. Many doctors can rearrange their schedules to squeeze patients in for needs which are not emergencies, but need medical attention.
Research Your Symptoms
The Healthwise® Knowledgebase is a useful tool to help you make decisions. This resource contains more than 3,200 topics on health conditions, medical tests, procedures, medications, and everyday health and wellness issues.
Most health situations do not require emergency medical care. In fact, you can save time and often save money by using one of the many urgent care clinics available to you through your health plan. Examples of conditions for which a visit to urgent care may be appropriate include:
Use the Find a Doctor tool, to locate an in-network urgent care facility near you.
If you have a true medical emergency, you should go to the nearest hospital as fast as possible whether in or out of the service area. It's important for you to know what kind of medical problems are defined as emergencies and how to arrange for ambulance service, if needed. Contact WPS within two business days after emergency admission to a hospital.
Consult your benefit plan for answers to the following questions: