WPS Health Insurance will soon begin migrating EDI claim process functions to a third party, Smart Data Solutions (SDS). This change will impact WPS Health Insurance, Arise Health Plan, Aspirus Arise, and Family Care/Children's Program lines of business.
The modification will not affect your connectivity with WPS or how you send files. You will also continue to receive acknowledgement files (TA1, 999, 277CA) in the same location. Due to enhancements to our validation edit process, you may receive multiple 277CAs for claims within a single file/transaction.
For electronic claim file rejections and acknowledgement questions, please contact SDS at firstname.lastname@example.org or 855-297-4436. For other EDI questions, contact WPS at email@example.com or 800-782-2680, option 1.